The heating was quickly sorted, but shower drainage was very slow.

Clean room but peeling paint on ceiling. Free Wi-Fi and comfy bed were nice.

The room was super clean and tidy. The bed was huge and really comfortable, which was a big plus after a long day. Plenty of space for all my stuff, and the TV had loads of channels to choose from. The only downside was the slow drainage in the shower, but the staff were great at fixing other issues quickly.

I loved how cozy the room was, and I really appreciated the residents' lounge where I could unwind after a busy day. Plus, the kitchen was a nice touch, making it easy to grab a snack or two. If I had to pick at something, I’d say the room could’ve used some glasses, but honestly, that didn’t ruin my stay at all! 😊

Great location with clean rooms and comfy beds. Loved the complimentary bubbly for my pregnancy!

Had a lovely stay! The comfy beds made our nights restful 💤. Staff went above and beyond with a surprise bubbly for my pregnancy. Just wish it wasn't so noisy at night.

The staff quickly resolved my radiator issue after I reported it.

I had to stand in a pool of water due to slow drainage in the shower.

The Derby provided a comfortable stay with some nice touches. On arrival, I received a friendly message about the noise from the lively pub below. That was considerate, especially since we were there for a weekend. The room was clean, and the decor felt fresh, which was great. Plenty of tea and coffee facilities made mornings pleasant. A small issue came up on the first night, but management handled it immediately and offered a room change. We appreciated the complimentary prossecco and juice waiting for us in the room—such a nice surprise for my pregnancy. Location-wise, perfect for meeting friends, close to everything we needed. The downside? The sound levels from the pub can be intense, which might not be ideal for families with kids. The NCP car park down the road was convenient and reasonably priced for a night out, too.

Birthday surprise turned awesome!

The room was super comfy and very tidy, no complaints there! Staff were super friendly and helpful, felt like home from the start. The bar area was a cozy spot to unwind, too. Only thing was the Wi-Fi could be a bit spotty at times.

Can't recommend highly enough for a day tour

Basic room, clean room, and the option to make toast or cereal was a nice touch, along with being centrally located to lively pubs and offering free wi-fi in the rooms.

Everything was just perfect.

A very comfortable bed and a powerful shower made for relaxing nights. The unexpected access to the kitchen was a nice touch, allowing guests to enjoy complimentary hot drinks and cold food. the setup could be improved, as the common areas did not feel fully utilized, and the cleanliness standards were inconsistent across shared spaces.

We had a fantastic stay with a spotless room and the most comfortable bed ever! Plus, the thoughtful complimentary drinks for my pregnancy were a delightful surprise!